Industry Insider

A survey of Australia and New Zealand councils who attended KPMG’s public sector network’s local government transformation series in May 2019 has found that digital transformation is often ‘skin deep’, only implemented at the front end.

Decision makers love data. But until recently, organizations have primarily relied on structured data—highly organized data sets that are easy to analyze. Unstructured data, like emails and text, don’t usually follow a predefined model or fit into relational databases. Therefore, a great deal of enterprise data is unstructured, but many organizations may ignore it completely because of the inherent difficulties of analyzing it.

We have seen and understood that customer experience ( and a digital one at that) and the overall experience economy is the current industrial revolution. Now and for the foreseeable future, CX is a key battleground and competitive differentiator.

Key international Kodak Alaris executives flew into the NSW Hunter Valley last month for the global imaging giant’s first ANZ partner event in over 10 years. There they were joined by the company’s growing roster of dedicated Australian staff as well as Australian and New Zealand BPOs, resellers and system integrators who experienced an intensive two days showcasing the drive towards Digital Transformation in 2020 and beyond.

Entering a baby’s health records into a little blue book (in Queensland a little red book) has been a rite of motherhood for many years, but could be consigned to history with the launch of trials of a new Child Digital Health Record (CDHR) in NSW.

Digital transformation is the cyclical hot topic that never dies. It seems that just a few short years ago, if your company was not on a digital transformation journey, it was going to fail spectacularly and everyone should start looking for a new job immediately…

While the cloud has delivered massive cost and agility benefits for businesses in all industries, there is one counterintuitive challenge being created by the unlimited storage capacity it offers. Because businesses can access virtually limitless storage at a low cost, they no longer have to focus on deleting anything. This means businesses are unlikely to have deletion policies in place for the cloud.

PDF is one of the most widely used formats worldwide. Numerous companies use it to exchange information between business partners or in-house. PDF offers various possibilities – which is why the format is complex. Sometimes it is necessary to define stringent quality standards in order to guarantee interoperability.

We are entering the third of three major phases of information management, each increasingly more sophisticated and powerful, and each with new and greater potential to impact a business’s bottom line.